Welcome to BETTERTECH.
Please read this Privacy Policy carefully in order to inform yourself and agree to the collection of your personal data.

General Scope

BETTERTECH - A.I.S.I. Lda, ("Bettertech Business Software"), located at Praça do Comércio, 14, Bettertech Building, registered with the Commercial Registry of Lisbon, with the single registration number and NIPC PT509799906, is responsible for this website or software solution made available. This privacy policy covers this website, as well as other Bettertech websites or software solutions made available that mention this policy.

The privacy of the User is important to BETTERTECH Business Software.

BETTERTECH Business Software undertakes to respect the privacy of the User and to process their personal data in a careful and confidential manner, in accordance with with applicable laws. The data will not be processed for any purpose other than those specified in this document.

BETTERTECH Business Software reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes. The User is thus advised to visit this page regularly.

Consent

By using the website or the software solution provided, you are giving your consent for the collection and use of the information collected.
BETTERTECH Business Software may at any time modify, add or delete any of the privacy policies by updating the content of this page.

What kind of data is collected by BETTERTECH Business Software?

→On institutional sites
BETTERTECH Business Software may collect data on visitors to the sites by subscribing to the Newsletters via their form.

→In the available software solutions
BETTERTECH Business Software can collect data about the companies that are its customers, and its customers, suppliers and collaborators, namely name, e-mail, VAT, address, position and telephone number.

For what purposes does BETTERTECH Business Software collect personal data from the User?

The data collected on the website or software solution, are intended for the processing of orders, fiscal documents, communication with Clients and / or Suppliers, processing requests for information, statistical analysis, as well as their use for the purpose of e-mail marketing.

Does BETTERTECH Business Software use personal data for E-mail Marketing?

BETTERTECH Business Software may use your personal data to send you any unsolicited mail, related to products or commercial offers that may be of interest to you. BETTERTECH Business Software does not sell or trade your data.

The customer expressly authorizes BETTERTECH Business Software to send information about products and services that may be of interest to you, using your personal data for the purpose of direct marketing through any communication channel, namely through the use of electronic mail, telephone, SMS, MMS, social networks or other forms of automatic calling. BETTERTECH Business Software will not market or share its customer database with third parties.

Who has access to the user's personal data?

BETTERTECH Business Software does not disclose to third parties any personal data of its Customers and Users, without their consent, except:
(1) in the case of entities directly linked to BETTERTECH, or
(2) when necessary to enable BETTERTECH Business Software employees, employees, suppliers or business partners to provide a product or service or perform a function on behalf of BETTERTECH Business Software, or
(3) when required or permitted by law.

BETTERTECH Business Software will take reasonable precautions to ensure that its, with access to personal data, receive adequate training in its correct processing, with respect to this policy and legal data protection obligations. In the event of non-compliance, BETTERTECH will apply disciplinary sanctions to its employees and employees.

Whenever BETTERTECH Business Software disclose the User's personal data, it will safeguard compliance with the national Personal Data Protection Law and that expressed in the European Data Protection General Regulation (GDPR), as well as in compliance with the control services of the User. ISO 27001 standard, in particular by providing contractual provisions to ensure that the third party uses the data received only for the purposes specified, and in accordance with the purposes described in this policy, and makes use of adequate security means, in order to protect personal data of the User against illegal or unauthorized treatment, as well as against its accidental loss, destruction or other harmful actions.

Where is the user data stored?

BETTERTECH Business Software stores and processes the data of its customers located in EMEA (Europe, Middle East and Africa) - Europe, Middle East and Africa - on its servers located in Portugal and in Cloud, through servers in Altice Portugal and Microsoft Azure in Europe. BETTERTECH serves its customers in South and Central America, through servers in Microsoft Azure, in the South of Brazil. These servers are protected and maintained in accordance with high security standards and in compliance with applicable privacy laws.

Is User Data secure with BETTERTECH Business Software?

BETTERTECH Business Software has taken the technical and organizational measures necessary to adequately protect its data regarding processing and unauthorized access in accordance with the General Regulation on Data Protection and the Information Security Management Standard, ISO 27001.

BETTERTECH Business Software makes all reasonable efforts to prevent the unauthorized or illegal use of the User's personal data, as well as its loss, destruction or damage. However, BETTERTECH Business Software can not provide an absolute guarantee, technical and behavioral , regarding User data.

BETTERTECH Business Software protects the security of the user's personal data through the following means:
(1) use of encryption with certificate in all communications of the website or software solution,
(2) use of password to access the website or software solution and
(3) limitation of access to personal data (eg access only to BETTERTECH employees or employees who need to access them for the purposes described above).

BETTERTECH Business Software requests the collaboration of the User to maintain the security of the personal data, recommending that: (1) do not use a login and password that are easy to guess;
(2) change the password regularly; and
(3) do not disclose the password to any other person.

And when there are links on the website?

The BETTERTECH Business Software website or software solution may contain links to other websites and e-mail addresses of non-BETTERTECH companies. This policy does not apply to such websites and e-mail addresses.
If you use a link available on this website or software solution, to another website and provide personal data on that site, the processing of the data will be subject to the privacy statement of the destination website.

Does BETTERTECH Business Software use cookies on the Website?

BETTERTECH Business Software's website or software solutions may use cookies in certain areas.
Cookies are files that store information on the user's hard drive or browser, allowing websites to recognize it and know they've visited them before.
You can configure your browser to refuse cookies. However, in that case, the website, parts of it, or mobile applications may not work properly.
Cookies are used to monitor and analyze the use of the website and / or mobile applications, allowing BETTERTECH Business Software to better identify and serve the User. BETTERTECH Business Software does not share cookies with third parties, including external data providers or websites.

What are the rights of the User with respect to the data?

According to the Law of Protection of Personal Data of national scope, the User has the right to obtain information about his personal data. You have the right to know what personal data have been processed by BETTERTECH Business Software, and may also exercise the right of forgetting provided for in the European Data Protection Regulation (GDPR), requiring BETTERTECH Business Software to fix, supplement, block or delete data, in whole or in part, if they are incomplete, incorrect or irrelevant for processing purposes.
The data update can be done by the user himself in the website or software solution, if there is a section available for this purpose.

If you wish, at any time, you can stop being part of the BETTERTECH database and you can exercise this right by contacting us through the following means:

E-mail: privacy@bettertechsoftware.com
Address: BETTERTECH – A.I.S.I. Lda
Praça do Comércio, 14
3000-116 Coimbra
Phone: (+351) 239 244 510
Business Hours: Monday to Friday, 9h00 às 18h30